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| Maintenance/Support |
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Our Service Agreement provides the following features:
• Access to e-mail and multilingual telephone client support services
• Software updates, enhancements and patches
• CFA Institute (formerly AIMR) compliance updates
• Technical Support Library incident alerts
• 24-7 access to client-only web site Advent Connection
• Remote diagnostics
And
no matter which service level you choose, you receive certified
consultants that are eager to help you with your problem and resolve at
the fastest possible time. |
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